Contact

Welcome to CeramicOnWheels. We are committed to providing clear communication and responsive customer support. If you have questions regarding products, orders, shipping, returns, refunds, payments, or any other matter related to our store, please use the contact information below.

Business Information

Primary Contact Details

Customer Support Services

Our customer support team can assist with:

  • Order status and tracking inquiries
  • Shipping and delivery questions
  • Returns and exchanges
  • Refund requests
  • Payment and billing concerns
  • Product information requests
  • Technical website assistance
  • General customer service inquiries

Customer Service Hours

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Messages received outside normal business hours will be reviewed and answered during the next available business day.

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

Response times may vary during holidays, weekends, or periods of increased inquiry volume.

Mailing Address

Official correspondence may be sent to:

7280 Sienna Ridge Dr
Lauderhill, FL 33319
United States

Information to Include When Contacting Us

To help us assist you efficiently, please include:

  • Your full name
  • Your order number (if applicable)
  • The email address used when placing the order
  • A detailed description of your request
  • Any relevant supporting documents or photographs

Additional Store Policies

Customers may also review the following pages for additional information:

  • Return and Refund Policy
  • Privacy Policy
  • Terms of Service
  • Shipping Policy
  • Payment & Checkout Policy

Contact Us